Delivery

We aim to dispatch your goods within 24 hours of receipt of your order. Delivery should be expected 3-5 days after dispatch. We will not accept liability for goods lost in transit unless we are notified within 5 working days of the expected delivery date. This is 2-3 working days from the date of dispatch, as advised at point of order. For next day delivery, please order before 3pm Mon - Fri and before 10am on Saturday to ensure next working day delivery.

Returns Policy

Goods are supplied to you on unconditional approval. If you wish to return any goods supplied by us, we will be happy to refund or exchange a full price product provided it is returned in the original packaging, with tags and in perfect condition, unused and unsoiled. We will exchange or provide a credit for any sale goods as long as they are returned in the original packaging, with tags and in perfect condition, unused and unsoiled. All goods must be returned within 14 days. All items must be returned by recorded delivery. In order to discuss a return, please email emily@cavallolusso.com. Your statutory rights are not affected.