The Face Behind The Business
Who am I?
This year we have grown the business in ways we really didn’t expect! As well as the website and the tradestand we now have our own retail shop, CL Country, at the Hop Pocket in Bishops Frome, Herefordshire. We have met lots of lovely new customers and have seen regulars come back time and time again so let me introduce myself!
I’m Emily. I live in Herefordshire with my sweet terrier, Daisy and my mad rescue cat, Mali. We also are lucky enough to have Toby the Teacake. He is an ex racer who is loved by everyone! He’s as mad as a hatter but the sweetest boy.
My background is in sales and customer service. I have worked in hospitality, recruitment and manufacturing. I firmly believe that customer service is the most important factor of any sales experience. So we work hard here at Cavallo Lusso to make sure that we provide the highest level of customer service possible. We’re available at all times to answer any questions and to help in any way we can. This is why we offer free delivery in the UK and why we make sure we are available at all times, day and night!
I’m so grateful for all the support over the past few years from all our customers. I’m so thrilled to be going into 2020 with so many exciting times ahead.
See you soon. Whether you’re popping into the shop, into the tradestand or visiting us online. We can’t wait to speak to you and help in any way we can.