Information We Collect
To purchase any goods on-line or by phone, you must provide your name, address, phone number, and email address. In order to make payments you must also provide credit card, debit card or bank account information. This required information is necessary for us to process transactions and to contact you. Payments are taken through a secure third party, Lloyds Bank Cardnet. Through Lloyds Bank Cardnet we take secure credit card and debit card payments.
If you send us correspondence, including emails, we retain such information in the records of your account. We will also retain customer service correspondence. We retain these records in order to keep records of our relationship, to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law.
You have the following rights:
To ask for a copy of personal data that we hold about you
The right to ask that we delete personal data that we hold on you
The right to ask that we correct or amend incorrect data we hold on you
The right to opt out of any marketing communication that we may send you.
We have updated our website so that you can change many of these details yourself if you have set up account with us. Go to “My account” at the top right hand side of the website and sign in. In “Personal Information” you will see the information we hold and from there you can amend or delete this information. From here you can also amend the marketing options. In “My Personal Data” you can retrieve copies of your personal data. For any further assistance, please email [email protected]
Newsletters, Questionnaires,Surveys and Profile Data
From time to time, we offer optional questionnaires and surveys to our users for such purposes as collecting demographic information or assessing users’ interests and needs. The use of the information collected will be explained in detail in the survey itself. We will occasionally send you newsletters detailing any special offers.
We will not sell or rent any of your personally identifiable information to third parties, and will only disclose this information in the limited circumstances and for the purposes described in this policy.